INFORMATION, ADVICE AND GUIDANCE SERVICE (IAG)

We’re pleased to launch our new Information, Advice and Guidance (IAG) drop-in service, designed to bring free, practical support directly to the local community. These drop-ins aim to make it easier for people to access help, ask questions, and get the guidance they need in a relaxed and welcoming environment.

Join us at our regular drop-in sessions, now taking place in the following locations:

MALTON – Malton Library, St. Michael Street, Malton YO17 7LJ

PICKERING – Pickering Library, The Ropery, Pickering YO18 8DY

KIRKBYMOORSIDE – All Saints Church, Church Street, Helmsley, York YO62 5AD

HELMSLEY – TBC

Thank you so much for so much for sorting my Blue Badge and bus pass for me - it's made such a

huge difference to my life and means I am able to get out and about now.

Thank you for supporting me with my attendance allowance application. I now have more access

to getting around in the community and with bills.

These drop-ins offer a friendly, informal space where you can come along at a time that suits you, no appointment needed. Our team will be on hand to listen, offer advice, and help you explore your options around a wide range of everyday issues.

What we can help with:

Benefits advice

Debt and money management

Housing and accommodation support

Social care advice and signposting

Help with completing forms and applications

Transport and travel issues

Hobbies, interests and community activities

General information, advice and practical support

Whether you’re looking for a quick answer to a simple question or more in-depth guidance and ongoing support, we’re here to help. You don’t need to prepare anything in advance — just drop in and we’ll do our best to support you.

For dates and times, please visit our Activities Calendar in What’s On. CLICK HERE.